1. Can I call your office to reserve my seats? Or can I e-mail you to make a booking for me?
No, you cannot. We have implemented new booking system which requires full payment when submit booking.
2. Why does Bell have to change to new booking system?
3. How can I make an advance booking if I do not have credit card?
4. Why my credit card cannot make a successful payment?
5. What should I do if I paid by credit card but did not receive any confirmation e-mail?
6. Can I cancel my booking and get my money back?
7. What should I do if I want to change my travel date, travel time, pick-up location or drop-off location?
8. Will the transfer take us directly to our accommodations or will it leave us at a drop off point in the city?
9. If our flight is delayed, will the transfer wait for us?
10. If I miss the booked coach, can I take the next coach?
11. What if my flight delays and I miss my coach, can I take the next one?
12. What should I do if I can’t find your staff at the airport?
13. If we are late for the pick-up at our hotel, will your driver wait for us?
14. What should we do if your staff does not show up at the designated pick up time?
15. Is there any private transfer?
16. Do you have pick-up and drop-off service in HuaHin?
17. Can we book hotel via the website?
18. Can we book for package tour?